Consulting Services Menu
Highpoint offers a range of proven, customized services, unique to your business needs.
We strive to uncover what you want and need...and then provide effective, practical solutions for lasting change.
Executive Coaching
Designed to support leaders at all levels—executives, high-potential managers, and emerging leaders—as they navigate complexity, change, and growth. Coaching is highly individualized and goal-driven, with clear objectives aligned to organizational priorities. Some common themes include:
- Leadership Presence and Influence / Emotional Intelligence
- Strategic Thinking and Decision-Making
- Communication / Difficult Conversations
- Leading Teams Through Change and Ambiguity
- Performance Improvement / Accountability
- Improving Culture and Engagement
360 Degree Assessments
Leaders are often unaware of how their interactions and habits are perceived by others. 360-degree feedback assessments are very effective and can be incorporated into a leader coaching arrangement as a tool to build self-awareness and accelerate development. Results provide leaders with a comprehensive (360 degree), objective view of his or her performance by gathering confidential insights from superiors, peers and direct reports. We'll identify critical blind spots, increase self-awareness, and uncover hidden strengths. Interpretations are debriefed in one or more individual coaching sessions and translated into actionable development plans which can be shared with leadership.
Employee & Customer Surveys
The “voice” of employees and customers must not be undervalued, as it is critical to organizational success. Highpoint designs and facilitates customized employee engagement and customer feedback surveys that deliver meaningful, candid insights—not just data. Findings are presented clearly, with practical recommendations leaders can act on immediately.
Survey results help to:
- Identify organizational strengths and hidden opportunities
- Improve employee engagement and initiative
- Enhance customer retention and loyalty
- Inform on leadership development and culture initiatives
Educational Workshops & Professional Development
Interactive workshops and learning series for employees and leaders can be tailored to your organization’s needs. Some common seminar topics include:
- Leadership Styles and Emotional Intelligence
- Communication that Builds Trust
- Building a Culture of Engagement
- Leading through Change and Uncertainty
- The Customer Experience
- Driving Innovation and Continuous Improvement
- Interviewing for Success
- More topics available!